Security Addendum (Template)

1. Security Program

Provider maintains a risk-based information security program aligned to recognized frameworks and proportional to service sensitivity and threat profile.

2. Access Control

• Least-privilege access for production systems.
• MFA for privileged administrative access.
• Access review and revocation processes for role changes and offboarding.

3. Encryption

Data in transit is protected by modern TLS. Sensitive data at rest is encrypted using managed keying controls and restricted access.

4. Logging and Monitoring

Security-relevant events are logged and monitored. Alerts are triaged by an incident response process with defined escalation paths.

5. Abuse and Misuse Defense

• Controls to detect and contain unauthorized access and policy bypass attempts.
• Rate-limiting and abuse throttling to protect service integrity.
• Response playbooks for exploit, malware, or hostile automation indicators.

6. Vulnerability Management

• Routine patching and dependency vulnerability review.
• Risk-prioritized remediation SLAs by severity.
• Change control for security-impacting production updates.

7. Incident Response and Notice

Provider notifies Customer of confirmed security incidents affecting Customer data within[X hours]and provides updates until containment and closure.

8. Authorized Security Testing

Customer-led testing against Provider systems requires prior written authorization, approved scope, and coordinated disclosure procedures. Unauthorized penetration testing is prohibited.

9. Business Continuity and Backup

Provider maintains backup and recovery procedures, tests restoration, and documents material continuity dependencies.

10. Subprocessor Security

Provider imposes contractual security obligations on subprocessors and remains responsible for their performance under applicable agreements.

11. Audit Artifacts

Subject to confidentiality and platform safety, Provider supplies available security artifacts and policy summaries for Customer due diligence.